To apply for this job, you need to complete both steps below:

STEP 1:

Please click the link to submit your application directly to the company: 

Careers

Your application will only be received by Recruiter if submitted via above link. 

STEP 2:

Kindly scroll to the bottom of this page and complete the short VinUni Tracking Form.

Filling out this form alone does not count as applying. Kindly remind this form is not part of the company’s application process. It only helps Careers, Alumni, Industry and Development (CAID) Department discover more opportunities and follow up in case of system issues.

Key Responsibilities:

Operation handling:

• Manage Shipping Instruction, VGM/FCR/HBL/Carrier Bill submission/issuance:
• Co-ordinate with Customer Service and other related teams to issue FCR/HBL to Shipper as well as transmit SI to carrier via EDI timely and accurately.
• Promptly address required documents revision to avoid disruptions in the documentation workflow and delays in cargo receipt at the destination.
• Monitor performance of stakeholders to ensure the process flow and data quality.
• System update, ASN management and custom manifest handling:
• Receive shipment details from Customer Service teams and customers then handle data input into Maersk SCM systems.
• Monitor information linkage and document status, work on the system troubleshooting if any to make sure the logic of system flows correctly.
• Monitor customer ASN, custom manifest (AMS/ACI/ISF/ENS/ICS2) quality and timeliness.
• Adhere to Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) per client basis during daily.
• Carry out all activities in a manner which will contribute to the achievements of individual and team Key Performance Indicators (KPIs).
• Maintain accurate shipment status updates in the system.

Other Responsibilities:

• Resolve daily operational issues and ad-hoc cases, escalating when necessary.
• Propose solutions and options to customers; support customers and other teams in resolving issues and handling exceptions.
• Perform other relevant tasks assigned by leaders.
  
  

Qualification/s:

• Majoring in Logistics, Supply Chain, International Business, or related fields (Fresh graduate or Undergraduate student).
• Having internship experience in Logistics and Shipping industry or experience in Shipping Instruction management/creation or Data key-in/platform key-in is a plus.
• Detail oriented, hardworking and have high commitment to the job.
• Good command of English (both written and spoken).
• Good Microsoft office skills (excel, power point, outlook, ...).
• Passion in working with process and customers, with a careful sense.
• Strong attention to detail, problem-solving skills, and ability to work under tight deadlines.
• Proactive and quick learning, strong mind of improvement.
• Able to coordinate with team in works and engagement events.