To apply for this job, you need to complete both steps below:

STEP 1:

Please click the link to submit your application directly to the company: 

Careers

Your application will only be received by Recruiter if submitted via above link. 

STEP 2:

Kindly scroll to the bottom of this page and complete the short VinUni Tracking Form.

Filling out this form alone does not count as applying. Kindly remind this form is not part of the company’s application process. It only helps Careers, Alumni, Industry and Development (CAID) Department discover more opportunities and follow up in case of system issues.

Key Responsibilities

• Provide support to end-users in regard to network connectivity and desktop computing.

• Maintain and support PC workstations and laptops. This will include troubleshooting and replacing hardware components, performing upgrades to existing systems, and installing replacement systems.

• Support also includes software support of the operating system, Microsoft Office, and other standard packages used by Concentrix Group.

• Develop, implement and administer IT services, ensuring the stability, integrity, and efficient operation of all information and production systems.

• Responsible for network and telecommunications functions and to ensure compatibility and interoperability of computer systems, telecommunication, and office equipment.

Requirements

• Good English: ability to write and read well.

• Strong analytical and logical thinking skills.

• Proficient in office software (Word, Excel, Outlook, etc.).

• At least 2 years of Helpdesk Support experience.