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The Opportunity

This internship provides an opportunity to immerse yourself in a customer-first approach, where we prioritize helping people around the world save and invest to confidently achieve their retirement goals. This role offers hands-on experience in a dynamic environment, where you'll contribute to enhancing member engagement and the overall customer experience by focusing on what truly matters to our members.

Position Responsibilities

• Assist in developing educational materials and messages to help MPF members with retirement planning.
• Support the creation and management of customer campaigns aimed at engaging members and achieving business goals.
• Work with different teams to help improve member engagement and enhance the customer experience.
• Help monitor and analyze member feedback and engagement data to improve educational content and strategies.
  
  

Required Qualifications

• Currently enrolled in or recently graduated from a degree program in finance, marketing, communications, or a related field.
• Strong interest in financial services and a customer-first approach.
• Ability to think critically and creatively to solve problems and enhance the customer experience.
• Experience with data analysis tools or Excel is a plus.
• Availability to work full-time from July to December 2025.
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.