Job Description

• Conduct data‑driven fraud analysis using SQL and other querying tools, identifying abnormal patterns, behavioral anomalies, and risk signals across customer and transaction data.
• Perform periodic and event‑driven screening based on risk models and data triggers, ensuring timely reviews, complete documentation, and proper record retention.
• Maintain and enhance fraud and AML risk controls, including reviewing monitoring rules, identifying control gaps, and proposing adjustments to improve effectiveness.
• Build and maintain operational reports, dashboards, and trackers to support daily monitoring, management updates, and regulatory or audit needs.
• Coordinate with cross-functional teams to resolve cases, clarify risk decisions, and support system or process improvements.
• Provide team‑level support through quality checks, review of analytical samples, task coordination, and ensuring adherence to fraud and AML procedures across the investigation workflow.
  
  

Requirements

• At least 1-year experience in a tech start-up (e-commerce, fintech, banking) for an operation or KYC role.
• Hands‑on experience with SQL (must‑have) for querying, data investigation, and identifying fraud or risk patterns.
• Strong proficiency in Microsoft Excel, Google Sheets and Google Slides.
• Critical & logical thinking, problem solving skills, flexibility in handling problems.
• Proficiency communication skills in English and Vietnamese (verbal and written) to coordinate with internal stakeholders across the region.
• Good team player, positive attitude with a can-do attitude, & integrity and responsibility.
• A fast learner who is meticulous and detail-oriented.
• Self-starter with a strong sense of curiosity.