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JOB DESCRIPTION
1. Administrative Admissions Support:
- Draft, prepare, and manage various documents, forms, and announcements related to the admissions process.
- Receive, categorize, and securely store applicant dossiers, ensuring confidentiality and accuracy.
- Assist with data entry and management of applicant information on internal admissions systems.
- Arrange interview, welcome candidates, gather interview result, etc.
2. Candidate Consultation & Support:
- Directly consult with and provide detailed information about VinUni‘s Graduate Programs (admission requirements, scholarships, study pathways, etc.) to prospective candidates via phone, email, or in-person meetings.
- Guide applicants through the application process and address their inquiries.
- Collaborate with the graduate admissions manager to resolve complex cases.
3. Communication and Outreach Activities:
- Conduct seeding on social media platforms to attract potential candidates
- Contribute to promoting VinUni‘s image and values to the potential applicant pool.
4. Event Organization Support:
- Assist with logistics and coordination for admissions events, webinars, and information sessions (both online and in-person).
- Support sending invitations, confirming attendance, and managing guest lists.
- Ensure events run smoothly and professionally.
5. Applicant Relationship Management:
- Conduct outbound calls/messages to nurture applicants
- Record feedback and suggest improvements for the applicant care process.
6. Other Duties:
- Perform other tasks as assigned by the direct supervisor
REQUIREMENTS
- Currently enrolled as a student at VinUni (preferably 2nd or 3rd year undergraduates).
- Excellent communication skills (both verbal and written)
- Proactive, result-oriented, responsible, and capable of effective time management.
- Strong teamwork skills and a willingness to learn.
· Prior experience in extracurricular activities, event organization, or customer service/consulting roles is a plus.
CONTACT INFORMATION
Full name of Supervisor: Tô Thị Hương Giang
Email: giang.tth@vinuni.edu.vn
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