DUTIES AND RESPONSIBILITIES

• Begin to develop knowledge of Front Office procedures.

• Understand the responsibilities of other units and departments and cooperate with them.

• Plan and coordinate the provision of friendly, efficient services to guests.

• Schedule activities for guests.

• Plan and coordinate all promotional activities targeting clients.

• Assist all departments in being receptive to the needs of guests.

• Maintain confidentiality at all times on all matters.

• Perform other duties as assigned by the Manager.

QUALIFICATIONS AND REQUIREMENTS
Required Skills

• Communication skills are utilized significantly when interacting with others; demonstrated ability to interact with customers, employees, and third parties in a manner that reflects highly on the hotel, the brand, and the company.

• Excellent English skills.

• Knowledge of Korean/Japanese/Chinese is an advantage.

• Passion for hospitality and luxury services.

Qualifications

• Prefer Hospitality Management background.

Experience

• Prefer having basic knowledge of Opera.

KEY RELATIONSHIPS
Key Internal Relationships

• Hotel Employees

Key External Relationships

• Interacts with guests and individuals outside the hotel, including but not limited to current and potential clients, owning company representatives, suppliers, competitors, and other members of the local community.

TESTIMONIAL
I hereby confirm having read the duties and agree to perform these duties as set out in the Job Description to the required standards.