Job Description
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About the job
- Hiring Manager: Sales Force Effectiveness Manager
- Location: D1, Ho Chi Minh City
Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market. We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet. That’s why we want to make self-care as simple as it should be by being consumer-led always, with science at our core.
Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands. This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers. We are also proud to be the first major fast-moving consumer healthcare company to achieve B Corp certification.
Join us on our mission. Health. In your hands.
Scope of work
- SFE (~60% of time):
Data Consolidation (quarterly)
- Sales target: to consolidate feedback from DM, Rep level
- MSL target: to consolidate feedback from DM/DKSH (due to store close or lack of license)
- Customer classification for: Wholesalers, Chain, Hospital, : to consolidate from DM (DKSH only sell customer classification for Pharmacy/Retailer, the rests is manually)"
- Territory feedback: to consolidate feedback from DM
Data Quality Checking (quarterly)
- To make sure territory master data is clean & clean (especially for shared territory)
- Data quality checking for chain store (it is out of scope of BOS), Chain sends data directly to our sales team
Master Data (daily/weekly)
- Support to build & clean master data for all channels: Retailer, Hospital, Chain
- Ensure master data is well updated and store in SQL server (if can)
Other Tasks (ad-hoc)
- Supporting in calculating sales contest program (calculate performance)
- Ad hoc data/reporting
- Business Intelligence (~20% of time):
- Perfect store tracing: collaboration with the Trade team and vendors to track the visibility and distribution of our CHC products in stores.
- RTZ tracking: expand tracking to include the total channel, including Lactacyd and Hospital (on top of current dashboard covering Retail channel only)
- Assisting in market research activities, including competitor analysis and trend monitoring
- SFA (~20% of time):
- Data governance: Consolidating data from source systems (CRM, ERP, e-commerce Apps, Marketing Analytics, etc.) and 3rd parties (IQVIA, IMS, Nielsen, etc.).
- Data profiling: Creating a data dictionary with clear definitions, possible values, information on how the data was collected and how it relates to other data. Maintain contact with stakeholders and update any changes based on the format to ensure that the data is always in good shape.

