To apply for this job, you need to complete both steps below:

STEP 1:

Please click the link to submit your application directly to the company: 

Careers

Your application will only be received by Recruiter if submitted via above link. 

STEP 2:

Kindly scroll to the bottom of this page and complete the short VinUni Tracking Form.

Filling out this form alone does not count as applying. Kindly remind this form is not part of the company’s application process. It only helps Careers, Alumni, Industry and Development (CAID) Department discover more opportunities and follow up in case of system issues.

1/ Main Responsibilities:

• Handle customer requirements indicated in Standard Operating Procedure (SOP): Timely & amicable settlement of customer issues.
• Check & make sure that clear and correct details are received from the customer at the booking stage.
• Coordinate with relevant parties (Customer/ Carrier/ Network) to arrange Booking/ Trucking.
• Update information in the core system.
• Arrange documents such as Shipping Instruction (SI)/ Verified Gross Mass (VGM)/ Forwarder's Cargo Receipt (FCR)/ Draft Bill of Landing (BL), etc. processing, checking & Billing.
• Arrange document collection & upload. Provide shipping advice as per the Customer’s SOP.
• Generate necessary reports and information for Team Leader: Information is accurate and timely.
• Coordinate with overseas office to smooth operation: smooth and timely correspondence, and smooth service delivery.
• Other assignments as per the Team Leader's request.

2/ Requirements:

• COMPULSORY: Student (NOT fresh graduated and still be student for at least 6 months) who can work full-time from Monday to Friday for 6 months, 1-2 off-sessions per week for the study is acceptable.
• Good English skills (both speaking & writing)
• Background in Economics, Logistics or Analytics
• Good attitude, hard-working, willing to learn
• Ability to quickly negotiate with customers in a short call
• Good at MS Office