FPT RETAIL | E-Commerce Operation Executive

Hanoi

Full-time

18/09 — 02/10/2026

Job Description

To apply for this job, you need to complete both steps below:

STEP 1:

Please click the link to submit your application directly to the company: 

Careers

Your application will only be received by Recruiter if submitted via above link. 


STEP 2:

Kindly scroll to the bottom of this page and complete the short VinUni Tracking Form.

Filling out this form alone does not count as applying. Kindly remind this form is not part of the company’s application process. It only helps Careers, Alumni, Industry and Development (CAID) Department discover more opportunities and follow up in case of system issues.

 

Job Description:

Coordinate and monitor online sales operations across the company’s website and e-commerce marketplaces.

  • Monitor, troubleshoot, and collaborate with relevant teams (Design, Development, Digital Marketing, Category Management, QA, Accounting, etc.) to resolve operational issues related to promotions, pricing, payment gateways, and customer complaints/feedback.
  • Implement promotional campaigns, partnership initiatives, and new operational processes/policies.
  • Propose and execute solutions to optimize operational processes and improve overall efficiency.
  • Participate in the implementation and operation of E-commerce and digital transformation projects as assigned.

 

Requirements:

  • Bachelor’s degree in Economics, Information Technology, E-commerce, Marketing, or a related field.
  • Strong proficiency in Excel and data analysis tools, with the ability to consolidate, track, analyze, and report data effectively.
  • Strong logical thinking, analytical, and problem-solving skills.
  • Detail-oriented, proactive, and highly responsible with a strong sense of ownership.
  • Strong communication and collaboration skills, with the ability to work effectively across multiple functions.
  • Ability to work under pressure while ensuring operational quality and meeting deadlines.
  • Experience in E-commerce, Technology, Digital/Communications, or Retail is a plus.

 

Benefits:

  • Opportunity to work for one of Vietnam’s leading companies, with a dynamic and continuously growing environment that offers strong career development opportunities.
  • Young, dynamic, collaborative, and friendly working environment.
  • On-the-job training and access to professional development programs tailored to job requirements.
  • 13th-month salary and year-end KPI bonus.
  • Full statutory benefits, including Health Insurance, Social Insurance, and Unemployment Insurance.
  • Annual health check-up.
  • Regular company activities, including sports events, cultural performances, New Year gatherings, and year-end celebrations.

Application form

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