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STEP 1:

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OUR PURPOSE AND CULTURE

At New World Phu Quoc Resort, we create exceptional guest experiences inspired by Vietnamese hospitality and genuine care. Located on the stunning Khem Beach, we are passionate about developing future hospitality professionals by providing hands-on learning opportunities in a dynamic resort environment.

As a Food & Beverage Service Intern, you will gain practical experience across our restaurants, bars, and banquet operations while learning international service standards and contributing to memorable dining experiences for our guests.

THE TEAM

You will be part of the Food & Beverage team, working alongside experienced leaders and service professionals across multiple outlets. The team is committed to delivering warm, attentive service while supporting your development through coaching and on-the-job training.

YOUR ROLE

As a Food & Beverage Service Intern, you will support the daily operation of restaurants, bars, and event venues while developing essential hospitality skills. This internship provides exposure to guest service, food and beverage operations, service standards, and teamwork within a luxury resort environment.

HOW YOU’LL MAKE THE PLACE

You will:

• Assist in setting up and preparing restaurants, bars, and event venues before service.
• Welcome guests in a friendly and professional manner.
• Support the team in serving food and beverages according to resort standards.
• Ensure tables are properly set, cleaned, and reset throughout service periods.
• Assist with guest requests and communicate them promptly to supervisors or team members.
• Maintain cleanliness and organization of dining areas, service stations, and equipment.
• Learn and apply food safety, hygiene, and service procedures.
• Support banquet and special event operations when required.
• Develop product knowledge of menu items, beverages, promotions, and resort facilities.
• Work collaboratively with colleagues to deliver exceptional guest experiences.
• Follow all health, safety, and company policies at all times.
• Participate actively in training sessions and development activities.

COULD THIS BE YOU

We're looking for someone who:

• Is currently studying Hospitality Management, Tourism, Hotel Management, or a related field.
• Has a passion for guest service and the hospitality industry.
• Demonstrates a positive attitude and willingness to learn.
• Possesses good communication and interpersonal skills.
• Is able to work effectively in a team environment.
• Has a professional appearance and strong customer service mindset.
• Has basic English communication skills; additional languages are an advantage.
• Is willing to work flexible shifts, including weekends and public holidays when required.

OUR BENEFITS

• Round trip flight ticket to Phu Quoc
• Accommodation
• 3 meals per day
• Monthly allowance
• Shuttle bus between accommodation and hotel
• Coaching and mentorship from experienced hospitality professionals.
• Opportunity to develop practical hospitality and guest service skills.
• Other associate benefits in accordance with resort policy.

OUR COMMITMENT TO YOU

At New World Phu Quoc Resort, we believe in nurturing talent and creating opportunities for future hospitality leaders. We are committed to providing an inclusive, supportive, and engaging learning environment where interns can gain meaningful experience and grow both personally and professionally.