VinUnians! Before applying through the link below, kindly scroll to the end of this JD and complete our short form.
It helps us discover more opportunities like this and keep track of your application in case it doesn’t show up on the partner’s portal. 

IT Operations Specialist in HO CHI MINH CITY, Hồ Chí Minh, Vietnam | Information Technology at Procter & Gamble

This role reports to the Country IT Lead & will be part of a multi-functional team working with Sales and Commercial teams in local/regional markets.

How success looks like

• Solid understanding of business strategies, goals and processes, and how technology can positively impact them

• Ability to develop in-depth business, domain, and systems knowledge for building relevant solutions and services

• Ability to ensure service operations standards and drive continuous improvement

• Excellent leadership, communication and collaboration skills with the ability to partner and work within diverse organizations and teams

• Ability to lead agile IT innovation, bringing technological disruptions into the P&G ecosystem for better business results

• Strong problem-solving skills and demonstrated ability to handle multiple priorities

• Ability to manage complexity and overcome challenges to drive transformation

   

Responsibilities of the role

• Oversee IT operational excellence for Sales-related systems and solutions, including Sales Force Automation (SFA)/ERP integration, and reporting platforms.

• Lead scalable IT Systems projects in the market, liaising with internal teams, external partners, and strategic vendors, ensuring fit-for-use solutions and high usage adoption

• Manage and enhance Sales Force Automation (SFA) tools and platforms, ensuring seamless data flow and strong user engagement through coordination with sales and operations teams.

• Design and build dynamic dashboards and reports using Power BI, working closely with stakeholders to define reporting needs and deliver impactful visual analytics. Optimize data models and datasets for performance and scalability.

• Identify and implement automation opportunities using scripts, Power Automate, and other tools to streamline repetitive processes, boost efficiency, and reduce manual effort.

• Maintain comprehensive documentation and monitor workflow performance.

• Manage IT Applications operations and ensure compliance with Application Governance processes.

• Multi-functional/end-users training initiatives, including the creation of standard process documentation and knowledge sharing to support ongoing capability development.

   

Job Qualifications