To apply for this job, you need to complete both steps below:

STEP 1:

Please click the link to submit your application directly to the company: 

Careers

Your application will only be received by Recruiter if submitted via above link. 

STEP 2:

Kindly scroll to the bottom of this page and complete the short VinUni Tracking Form.

Filling out this form alone does not count as applying. Kindly remind this form is not part of the company’s application process. It only helps Careers, Alumni, Industry and Development (CAID) Department discover more opportunities and follow up in case of system issues.

JOB DESCRIPTION:

• Perform check-in and check-out procedures.
• Update room status and occupancy in the system, and provide relevant information to concerned departments.
• Verify and register visitors, ensuring full collection of identification details such as passport or ID card.
• Handle all guest complaints and requests, forward them to relevant departments or report directly to the supervisor, and follow up until resolution.
• Answer phone calls promptly and clearly with a polite and friendly manner.
• Monitor, record, and process information within assigned authority; maintain and update the daily Front Office logbook.
• Prepare room key cards for arriving guests for the following day.
• Receive payments from guests and issue valid receipts.
• Perform other duties as assigned by the direct supervisor.

JOB REQUIREMENTS:

• Education: College Degree or above in Hospitality, Languages, Business, or related fields.
• Experience: No experience required; fresh graduates welcome (front office/hospitality experience is a plus).
• Languages: Good conversational English (Intermediate level: spoken & email).
• Skills: Proficient in MS Office; basic knowledge of Front Office operations.
• Competencies: Strong communication, problem-solving, and time-management skills; works well independently and in teams.
• Others: Neat and professional appearance; polite, flexible, and ready to work in rotating shifts.

Working hour: 6 days/week, 48h/week

Be able to work in shifts:

6h - 14h

14h - 22h

22h - 6h

Working location: 102 Nguyen Luong Bang, Tan My Ward, Ho Chi Minh City