Job Description
To apply for this job, you need to complete both steps below:
STEP 1:
Please click the link to submit your application directly to the company:
Your application will only be received by Recruiter if submitted via above link.
STEP 2:
Kindly scroll to the bottom of this page and complete the short VinUni Tracking Form.
Filling out this form alone does not count as applying. Kindly remind this form is not part of the company’s application process. It only helps Careers, Alumni, Industry and Development (CAID) Department discover more opportunities and follow up in case of system issues.
The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
We are looking for a motivated and customer-focused individual to support the growth of Shopee Fulfillment Services (FBS). This role will focus on both acquiring new sellers and managing existing sellers to drive adoption, improve seller experience, and support business growth.
This is a great opportunity for fresh graduates or early-career talents who are passionate about sales, operations, and working with sellers in a fast-paced e-commerce environment.
1. New Shopee Seller Acquisition
- Proactively identify and engage potential sellers to introduce Shopee Fulfillment Services (FBS);
- Communicate the value proposition, key benefits, and operating process of FBS in a clear, persuasive, and consultative way;
- Handle seller questions and concerns to support successful sign-ups and conversion;
- Collaborate with internal teams to ensure a smooth and timely onboarding process for new sellers.
2. Existing Shopee Seller Management
- Build and maintain strong relationships with existing FBS sellers;
- Support sellers in understanding product updates, policies, and fulfillment processes;
- Address seller feedback, concerns, and operational issues in a timely and effective manner;
- Work closely with internal stakeholders to ensure smooth execution and service quality;
- Support sellers in planning and achieving monthly and yearly commercial targets;
- Maintain strong product and process knowledge to provide accurate consultation and guidance.
- Fresh graduates or candidates with less than 1 year of experience in Key Account, Sales, Business Development, or related fields;
- Interest in e-commerce, logistics, or fulfillment;
- Proactive, resilient, curious, and eager to learn;
- Self-driven and result-oriented;
- Good communication and presentation skills, with the ability to lead discussions with sellers confidently;
- Strong planning, analytical, and execution skills;
- Logical thinking and strong problem-solving ability;
- Able to work with a wide range of businesses and stakeholders, both via phone and in person;
- A strong team player with a sales mindset and the ambition to consistently exceed KPIs.
