Job Description
To apply for this job, you need to complete both steps below:
STEP 1:
Please click the link to submit your application directly to the company:
https://www.linkedin.com/jobs/view/4318225970
Your application will only be received by Recruiter if submitted via above link.
STEP 2:
Kindly scroll to the bottom of this page and complete the short VinUni Tracking Form.
Filling out this form alone does not count as applying. Kindly remind this form is not part of the company’s application process. It only helps Careers, Alumni, Industry and Development (CAID) Department discover more opportunities and follow up in case of system issues.
Key Responsibilities:
- Support resolves and closes incidents/service requests as per help desk procedures
- Support Inventory & purchasing IT devices/ tools
- Support onboard and exit process
- Conducts hardware, software maintenance and support
- Support maintenance Wired network and Wireless
- Support monitor, manage and maintain servers, data backup system schedules
Qualifications
- Have basic English communication skill
- Demonstrated interest and aptitude in IT Helpdesk and Support activities
- Strong interpersonal skills with the ability to work effectively in a team environment
- Demonstrated capacity for hard work, persistence and dedication to learning
Nice to have:
- Have knowledge of Linux, or MacOS
- Ability to communicate and to work with users
- Sense of responsibility and autonomy
Additional Information
Benefits
- Competitive monthly allowance during internship: 4,000,000 VND/month
- Thrive in an environment that values your well-being, 5 days working per week (9:00 AM - 6:00 PM)
- A flat organization (respect, teamwork, flexibility, transparency)
- Great activities (Team Building, Company Trip…)
- Collaborate with top talent from around the world (Singapore, Switzerland, England, Germany,...).
- SmartDev offers a fantastic work environment, and we celebrate "Happy Day" as a regular tradition, providing opportunities to socialize with your colleagues. Additionally, we have the "Billiards Club & Football Club" for those who enjoy sports and camaraderie.

